Licenses & Renewals

Manage your clients' NaviPOS licenses from your affiliate partner portal.

License Types

| Type | Duration | Description | |------|----------|-------------| | Trial | 30 days | Full-feature evaluation — no payment required | | Monthly | 30 days | Flexible month-to-month access | | Annual | 365 days | Best value for long-term clients | | Lifetime | Forever | One-time purchase, permanent access |

Contact NaviPOS sales for current pricing: sales@navipos.co.ke

License Status Indicators

Your license dashboard uses colour badges for quick status recognition:

| Colour | Meaning | |--------|---------| | 🟢 Green | More than 30 days remaining | | 🟡 Amber | 7–30 days remaining | | 🔴 Red | Less than 7 days remaining | | ⚫ Dark Red | Expired |

Requesting a License

Go to Clients → [Client Name] → Request License
Select the license type
Submit the request — the admin team reviews and issues the license
The client is notified via SMS and email upon activation

Renewing a License

From Licenses, find the client and click Renew
This triggers an M-Pesa STK Push to the client's registered phone
The client confirms the payment on their handset
The license is automatically extended upon payment confirmation

Alternatively, clients can renew themselves via portal.navipos.co.ke.

Hardware Transfer

If a client replaces their computer, the hardware fingerprint changes and the license shows a mismatch.

Click Request Hardware Transfer on the license
Submit the new hardware fingerprint
The admin reviews and approves the transfer
The license is re-bound to the new machine

Automatic Expiry Reminders

The system automatically sends reminders to both the client and you (the partner):

30 days before expiry — email + SMS
7 days before expiry — email + SMS
1 day before expiry — email + SMS

Next: Learn about Source Code Downloads or Commissions & Payouts.