License Payments & Renewals

Keeping your NaviPOS license active is simple. Here's everything you need to know about payments and renewals.

How to Pay

Via M-Pesa (Recommended)

The fastest way to renew:

1. Log in to portal.navipos.co.ke
2. Click Renew License
3. Select your renewal period
4. An M-Pesa STK Push is sent to your registered phone
5. Enter your M-Pesa PIN to confirm
6. License activates instantly — no waiting

Via Bank Transfer

1. Contact sales@navipos.co.ke for bank details
2. Make the transfer with your license key as reference
3. Email proof of payment to sales@navipos.co.ke
4. License activated within 24 hours

Via Your Affiliate Partner

Pay your affiliate partner directly (cash, M-Pesa, or bank transfer). They process the renewal through their portal.

Automatic Reminders

NaviPOS sends renewal reminders automatically:

| When | Channel | |------|---------| | 30 days before expiry | Email + SMS | | 7 days before expiry | Email + SMS | | 1 day before expiry | Email + SMS | | On expiry | Email + SMS — license enters restricted mode |

What Happens on Expiry

When your license expires:

• ⚠️ NaviPOS enters restricted mode
• 📊 You can view existing data (sales history, inventory, reports)
• 🚫 You cannot process new sales, add products, or modify data
• ✅ Renewing instantly restores full access — no data is lost

Payment History

View all your payment history in the Client Portal:

1. Go to portal.navipos.co.ke
2. Click Invoices in the navigation
3. View and download PDF invoices for all payments

Next: Return to the Licensing Guide or visit the Client Portal Guide.