NaviPOS™ Features

A complete overview of everything NaviPOS offers to help you run your business smarter.

💰 Sales & Point of Sale

NaviPOS makes checkout fast and accurate:

• Barcode Scanning — Scan products instantly with USB or Bluetooth scanners
• Touch Screen Support — Optimised for POS touch terminals
• Quick Search — Find products by name, code, or category
• Quantity Adjustment — Change quantities with a tap
• Discounts — Apply percentage or fixed-amount discounts per item or per sale
• Returns & Refunds — Process returns with reason tracking
• Void Transactions — Cancel sales before completion
• Hold & Recall — Put a sale on hold and recall it later
• Customer Accounts — Track customer purchase history and balances
• Receipt Printing — Auto-print thermal receipts (58mm or 80mm)

📦 Inventory Management

Stay on top of your stock at all times:

• Product Catalogue — Unlimited products with categories and sub-categories
• Stock Levels — Real-time stock counts updated on every sale and purchase
• Reorder Alerts — Get notified when stock drops below your set minimum
• Batch & Expiry Tracking — Essential for pharmacies and food businesses
• Serial Number Tracking — Track individual items (electronics, equipment)
• Stock Take — Conduct physical stock counts with variance reports
• Purchase Orders — Create POs, send to suppliers, and receive goods
• Supplier Management — Maintain supplier contacts, pricing, and history
• Unit Conversion — Sell in pieces, dozens, cartons, or custom units
• Stock Transfer — Move stock between locations (multi-branch support)
• Import from Excel — Bulk-import your product catalogue

💳 Payment Processing

Accept every payment method your customers use:

M-Pesa (Lipa Na M-Pesa)

• STK Push — Send a payment prompt directly to the customer's phone
• Till Number — Customers pay via Buy Goods
• Automatic Reconciliation — M-Pesa payments matched to sales instantly

Other Methods

• Cash — Enter amount tendered, system calculates change
• EazzyPay — Equity Bank mobile payment integration
• Visa/Mastercard — Process via connected card terminal
• Split Payments — Combine M-Pesa + Cash, Card + M-Pesa, or any mix
• Credit Sales — Allow trusted customers to buy on credit with balance tracking

📊 Reporting & Analytics

Make data-driven decisions with powerful reports:

| Report | What It Shows | |--------|---------------| | Daily Sales Summary | Total sales, transactions, and payment breakdown for the day | | Sales by Product | Top-selling and slow-moving products | | Sales by Category | Revenue breakdown by product category | | Sales by Employee | Individual cashier performance | | Profit & Loss | Revenue minus cost of goods sold | | Stock Valuation | Current value of all inventory at cost and retail price | | Expense Report | All recorded business expenses by category | | Cash Flow Statement | Money in versus money out | | Customer Report | Purchase history, credit balances, and loyalty | | Supplier Report | Purchase history and outstanding balances | | Tax Report | VAT and other tax summaries for KRA compliance |

All reports can be exported to PDF or Excel and filtered by date range.

📱 Remote Monitoring (NaviPOS-Web)

Monitor your business from anywhere using your phone or laptop:

• Real-Time Sales Dashboard — See live transactions as they happen
• Stock Levels — Check what's in stock without visiting the shop
• Employee Activity — See who's on the till and what they're selling
• Daily Summaries — Receive end-of-day reports automatically
• Multi-Branch Overview — Monitor all your locations from one screen

💡 NaviPOS-Web requires an active internet connection at your business premises.

💵 Expense Tracking

Keep track of every shilling that leaves your business:

• Categorised Expenses — Rent, utilities, salaries, transport, supplies
• Receipt Attachment — Attach photos of expense receipts
• Recurring Expenses — Set up monthly expenses that auto-log
• Approval Workflow — Require manager approval for large expenses
• Expense vs. Revenue — See your true profit after all expenses

👥 Staff Management

• User Accounts — Create accounts for each employee with unique PINs
• Role-Based Access — Owner, Manager, Cashier, and Stock Keeper roles
• Shift Management — Track clock-in/clock-out times
• Activity Logs — See every action taken by each user
• Cash Register Assignment — Assign cashiers to specific registers

🔒 Security

• Role-Based Permissions — Control who can access what
• Audit Trail — Every transaction and action is logged
• Void & Delete Protection — Requires manager authorisation
• Automatic Backups — Daily data backups
• Hardware Fingerprint — License tied to your machine for piracy protection

🖨️ Hardware Compatibility

| Device | Supported Models | |--------|-----------------| | Barcode Scanners | USB handheld, table-mount, Bluetooth wireless | | Receipt Printers | 58mm and 80mm thermal printers (USB, Ethernet, Bluetooth) | | Touch Screens | All-in-one POS terminals | | Cash Drawers | RJ11 (printer-triggered) | | Label Printers | For barcode label printing | | Customer Displays | Pole displays and secondary screens |

Browse our hardware catalogue for recommended devices.

Next: See Licensing & Activation for license details, or explore Industry Solutions.