NaviPOS Features

A complete overview of everything NaviPOS offers to help you run your business smarter.

💰 Sales & Point of Sale#

NaviPOS makes checkout fast and accurate:

• Barcode Scanning — Scan products instantly with USB or Bluetooth scanners
• Touch Screen Support — Optimised for POS touch terminals
• Quick Search — Find products by name, code, or category
• Quantity Adjustment — Change quantities with a tap
• Discounts — Apply percentage or fixed-amount discounts per item or per sale
• Returns & Refunds — Process returns with reason tracking
• Void Transactions — Cancel sales before completion
• Hold & Recall — Put a sale on hold and recall it later
• Customer Accounts — Track customer purchase history and balances
• Receipt Printing — Auto-print thermal receipts (58mm or 80mm)

📦 Inventory Management#

Stay on top of your stock at all times:

• Product Catalogue — Unlimited products with categories and sub-categories
• Stock Levels — Real-time stock counts updated on every sale and purchase
• Reorder Alerts — Get notified when stock drops below your set minimum
• Batch & Expiry Tracking — Essential for pharmacies and food businesses
• Serial Number Tracking — Track individual items (electronics, equipment)
• Stock Take — Conduct physical stock counts with variance reports
• Purchase Orders — Create POs, send to suppliers, and receive goods
• Supplier Management — Maintain supplier contacts, pricing, and history
• Unit Conversion — Sell in pieces, dozens, cartons, or custom units
• Stock Transfer — Move stock between locations (multi-branch support)
• Import from Excel — Bulk-import your product catalogue

💳 Payment Processing#

Accept every payment method your customers use:

M-Pesa (Lipa Na M-Pesa)#

• STK Push — Send a payment prompt directly to the customer's phone
• Till Number — Customers pay via Buy Goods
• Automatic Reconciliation — M-Pesa payments matched to sales instantly

Other Methods#

• Cash — Enter amount tendered, system calculates change
• EazzyPay — Equity Bank mobile payment integration
• Visa/Mastercard — Process via connected card terminal
• Split Payments — Combine M-Pesa + Cash, Card + M-Pesa, or any mix
• Credit Sales — Allow trusted customers to buy on credit with balance tracking

📊 Reporting & Analytics#

Make data-driven decisions with powerful reports:

All reports can be exported to PDF or Excel and filtered by date range.

📱 Remote Monitoring (NaviPOS-Web)#

Monitor your business from anywhere using your phone or laptop:

• Real-Time Sales Dashboard — See live transactions as they happen
• Stock Levels — Check what's in stock without visiting the shop
• Employee Activity — See who's on the till and what they're selling
• Daily Summaries — Receive end-of-day reports automatically
• Multi-Branch Overview — Monitor all your locations from one screen

💡 NaviPOS-Web requires an active internet connection at your business premises.

💵 Expense Tracking#

Keep track of every shilling that leaves your business:

• Categorised Expenses — Rent, utilities, salaries, transport, supplies
• Receipt Attachment — Attach photos of expense receipts
• Recurring Expenses — Set up monthly expenses that auto-log
• Approval Workflow — Require manager approval for large expenses
• Expense vs. Revenue — See your true profit after all expenses

👥 Staff Management#

• User Accounts — Create accounts for each employee with unique PINs
• Role-Based Access — Owner, Manager, Cashier, and Stock Keeper roles
• Shift Management — Track clock-in/clock-out times
• Activity Logs — See every action taken by each user
• Cash Register Assignment — Assign cashiers to specific registers

🔒 Security#

• Role-Based Permissions — Control who can access what
• Audit Trail — Every transaction and action is logged
• Void & Delete Protection — Requires manager authorisation
• Automatic Backups — Daily data backups
• Hardware Fingerprint — License tied to your machine for piracy protection

🖨️ Hardware Compatibility#

Browse our hardware catalogue for recommended devices.

Next: See Licensing & Activation for license details, or explore Industry Solutions.